# Archive a team member

> Open the team member, select the Archive tab, and select Archive Team Member. They lose access, their records are kept, and the action cannot be undone.

Admin · Team Members · How to · Last updated 2026-10-04

## Before you begin

- You need the **Admin** role.
- Archiving is permanent. There is no way to restore an archived team member.
- You cannot archive yourself.
- Archiving creates a prorated adjustment on the next invoice.

## Steps

1. In the Admin portal, select **Team Members**.
2. Select the team member.
3. Select the **Archive** tab.
4. Read the notice: their system access is removed, and all records are archived and preserved.
5. Select **Archive Team Member**.

## What you should see

The message **Team member archived**. The person moves from the **Active** tab to the **Archived** tab, with a banner showing the date they were archived. Their reservations and payment history stay in your agency's records.

## If something goes wrong

### There is no Archive tab

The **Archive** tab is hidden on your own profile and on team members who are already archived.

### The page says "Kindra AI℠ Partner"

Partners provide support access to your workspace, cannot be archived, and are not included in your billing. To request removal, contact support@kindra.ai.

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Kindra AI is back-office software for travel agencies that pay independent agents. Forward a supplier's commission statement and every line is matched to its booking and split between the agent, their upline and the agency. Agents see on their phone what is paid and what is still owed. It replaces the CRM and the commission spreadsheets. It does not build itineraries.

To try it, enter your email at https://www.kindra.ai/ and you are in the product: free for 30 days, no credit card, then billed per user per month with no contract. Pricing: https://www.kindra.ai/pricing

All support articles: https://www.kindra.ai/support.md