# Export your agency's data

> In the Admin portal, open Admin, select the Data Export tab, and select Download next to Team Members, Customers or Bookings. Each one downloads an Excel file.

Admin · How to · Last updated 2026-10-04

## Before you begin

- You need the **Admin** role.
- Exports cover every team member's records, across your whole agency.

## Steps

1. In the Admin portal, select **Admin**.
2. Select the **Data Export** tab.
3. Select **Download** next to the export you want.

| Export | What it contains |
|---|---|
| **Team Members** | Names, roles, contact info, commission rates |
| **Customers** | Contact info, addresses, important dates |
| **Bookings** | All reservations with dates, amounts, commissions |

![The Data Export tab with Download buttons for Team Members, Customers and Bookings](https://www.kindra.ai/assets/support/data-export-7b4f4b00.jpg)

## What you should see

An Excel (`.xlsx`) file downloads. The team members file is named with today's date, for example `2026-10-04_team_members.xlsx`.

The team members file has these columns: First Name, Last Name, Email, Phone, Agent ID, Roles, Commission Percent, Upline Email, Override Percent, Hire Date, Birth Date, Time Zone, Status, Social Media Links.

For data backups and retention, see the [Security page](https://www.kindra.ai/security).

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Kindra AI is back-office software for travel agencies that pay independent agents. Forward a supplier's commission statement and every line is matched to its booking and split between the agent, their upline and the agency. Agents see on their phone what is paid and what is still owed. It replaces the CRM and the commission spreadsheets. It does not build itineraries.

To try it, enter your email at https://www.kindra.ai/ and you are in the product: free for 30 days, no credit card, then billed per user per month with no contract. Pricing: https://www.kindra.ai/pricing

All support articles: https://www.kindra.ai/support.md